DEDICATED 
INSURANCE LEX SYSTEM
Has extended reporting tools
Allows documenting of the method and time of rendering the services
Archives recordings from conversations and correspondence with the Client
Developed in line with guidelines and expectations of the organisation offering the services
Developed at the order of the Law Firm by experienced providers
Allows tracking of the service process at each stage of it
MAIN FEATURES OF KORLEX INSURANCE LEX SYSTEM
FULL CONTROL OVER THE CASE PROGRESS
- Managing statuses – allows to control each stage of the case and to monitor execution of the order/service
- Assigning persons responsible for dealing with the case – allows to control the deadlines of executing the order/service assigned to a specific person
- History of case statuses – allows to control the status and deadlines of performing individual
CASE FOLDER – FULL DOCUMENTATION
- Storing recordings from conversations
- Full documentation provided by the Client
- Documentation prepared for the Client
- Email correspondence
- Possibility to copy full documentation and passing it on to the Client
INDEPENDENCE OF LOCATION
- Possibility to make the system accessible in any location
- Possibility to receive calls in any location
- Possibility to move the service to another place from one day to another
LOAD MANAGEMENT
- Possibility to increase resources of the application in line with growing load (computing power, disk space)
- Possibility to increase the number of Call Center employees and making calls back to the Clients if the line was busy
- Possibility to extend the number of lawyers rendering services for the Clients
- Directing cases to the least burdened employees
REPORTING
- Possibility to create reports available in the system
- Possibility to create external reports
- Possibility to generate batch files for external systems
- Possibility of integration with external systems
ADMINISTRATION
- Centralized management of calendar for employees, lawyers and external co-workers
- Assigning authorizations individually to each employee